Voice over IP telephony and quality of service. One thing that has gotten very, very cheap in the last 30 years is telephony. Once upon a time, making long distance calls was a pretty expensive proposition.

We old timers can remember making our calls on Sunday night or after 11 p.m. on weeknights in order to get the cheapest rates. Well, nowadays with voice over IP telephony, long distance calls are free. In fact, many international calls are even free. They just cost whatever the voice over IP service costs. All you need is an internet connection and phones and an account. And just like that, magically, you have a phone number and you can call people.

However, it’s not quite that simple. If you have very fast internet, then you might just be able to plug your phones in and make them work and not worry about them. But if your internet is a little slower, then your phones are going to need some help in order to function perfectly.

This is where Quality of Service, also known as QoS, comes into play. You need to tell your router to give phone traffic the highest priority so that if your internet speed drops, then your phone calls are still clear. Things like big downloads will be affected more dramatically, but that’s not going to be such a problem. If you can’t communicate with the people who are calling your business, that’s a huge problem. So for this reason, even though it’s pretty simple to plug phones into your network and to watch them light up and connect to a remote server so that you can start making calls,

You really should consider hiring a professional to fine-tune your router so that your phone traffic gets the highest priority. I’ve seen phones coughing and gagging on 50 megabit internet connections. That’s pretty fast. But even at that speed, they need some help. So consider hiring me or another professional to make sure that your phones are using QoS effectively. And that your router is programmed to… Give their traffic the highest priority.

This is true no matter where in the world you live, but especially if you’re in the Northwest Arkansas area, living in communities like Pea Ridge, or Centerton, or Garfield, or Decatur, or Gentry, or Siloam Springs, or Bentonville, or Rogers, or Springdale, or Fayetteville. You want your communication to be crystal clear and you want your IP phones to work flawlessly. Since most of you aren’t IT professionals and have never logged into a router, and have never known what to do if you were able to log into a router, then it makes sense that you want to get someone like me to help you out.

After all, you wouldn’t do your own surgery, would you? And while we’re on the subject of phones, if you’re thinking about going to voice over IP phones, or if you have them now but you feel like you’re paying too much money, or you’re not getting enough service for what you are paying, then give me a shot. Allow me to work up a quote, a no obligation, free quote, and let’s just see how well I can do. I have been an FCC licensed provider of voice over IP telephony since 2020.

And… I have a number of very happy customers. I have not yet lost a customer. Every customer that I’ve signed up is still with me. The key is that you don’t have to call an 800 number and talk to someone on the other side of the world who doesn’t speak very good English. You talk to me. I am your level one tech support. If I can’t fix it with my knowledge, then I will contact level two tech support and I will work with them to get your problem solved. You will not be on hold, waiting for someone on the other side of the world to make decisions. You will give me a call and I will take care of things for you. So not only will your phones be working at the peak efficiency using QoS, if they fail to work, I will be the one who will fix them. And how are my rates?

Well, so far, I’ve been able to save money on every client that I currently have. It may be that you have a plan that I can’t touch, and if that’s the case, I’ll let you know. It might still be worth switching to me just to get local support. But most of the time, I can save you money. And sometimes, I can save you a lot of money. So please, give me a chance at your voice over IP telephony.

So please, consider giving me a shot. What I will need is your existing phone bill. Why? So that I can know exactly what it is that you’re getting now. There’s a whole lot that you can order or set aside to get a phone system. You definitely don’t want more than you need. On the other hand, you do need every single thing that you’re using now. So get me an existing phone bill and let me do some research. Within 24 hours, you’ll have your bid.

And if you like it, then within another month, we can get you switched over from your existing carrier to me. If you own the phones that you’re currently using, the odds are very good that I can convert them to work with my system. So you won’t be out any more hardware costs. Give me a shot and let’s see if I can get you better phone service at a better price.